Frequently Asked Questions
| Title | Question | Answer |
|---|---|---|
| 31 | In case of a mistake in creating the uon email is there a way of changing it? |
Write to your campus ICT helpdesk. Give all your details |
| 32 | Im trying to register my courses but the portal says course registration is closed |
This will be opened once you are oriented at the faculty on which courses to register and the timetables are uploaded |
| 33 | I have been trying to activate my AD account but I am not getting the verification number. |
Write to adstudents.uonbi.ac.ke give all your details. |
| 34 | How do i reach my faculty on email? |
https://www.uonbi.ac.ke/support-emails. Ensure you give all the details in your email including your school email. |
| 35 | How exactly are we going to be having the online classes? |
Communication will be sent to you via your University email address, so it's important that you monitor that email for all communication from your lecturers |
| 36 | How can I apply for the Telkom bundles? |
Check on this link on how to apply for the various types of Data bundles - https://uonbi.ac.ke/e-learning-internet-bundles |
| 37 | How do i create my UoN student email (for post graduate students) |
Same process as undergraduate. Login to your student portal, click on 'my profile'. In there you will find a button to create UONBI email |
| 38 | what's the importance of an AD account? |
You will require an AD account: to access eclass, Wifi, VPN, Internet authentication |
| 39 | When/How are you sure you have completed the online registration process |
You will get an alert in your student portal telling you Your documents have been verified successfully. You may proceed to fill your profile |
| 40 | Is the reference number the same as the registration number? |
No |