Challenges with Soma na Telkom data bundles

Dear All,

Reference is made to the email below sent on January 13, 2021 in which all students whose SOMA na Telkom Data bundle SIM card stopped working were requested to get in touch with Customer care  through the email customercare@uonbi.ac.ke or to call 020-491-0000. It has been noted that quite a number of students may have missed this communication. Consequently, their SIM cards remain inactive. I wish to advise all those whose SIM cards are inactive to kindly use the link below  to input your data. Note that you will need to be logged on to your university email your-username@students.uonbi.ac.ke to access this form.

 

https://docs.google.com/forms/d/e/1FAIpQLSf9iPwlUbIPoc0lvyq6388anz3z8VZd_rHVSvwpycOP--6eew/viewform

 

You will be notified via SMS and university email once your line is ready for collection.