Central Examination Centre

Reception: 020-4914216

Mobile Number: 0700-675 405

Tel. 020-4914206, 020-4914203, 020-4914204, 020-4914216, 2538883.

Email: examinations@uonbi.ac.ke

Complaints and compliments

Head - Central Examination Centre

University of Nairobi

P.O. Box 30197 – 00100

NAIROBI

KENYA. 

Tel.: 020-4914203, 2538881/3

The Centre has put in place a customer satisfaction evaluation system intended for assessing customer satisfaction against a services charter.  A questionnaire is issued to customers to evaluate all the services rendered at the Centre. The responses from customers are analysed monthly.

Strategic Objectives

• To co-ordinate the activities of examination management through an efficient and effective system that guarantees security and confidentiality.
• To develop management structures and support services that will enhance the efficiency and effectiveness of the examination section.
• To enhance efficiency and effectiveness in the provision of services through the recruitment and appropriate deployment of competent staff within the section.
• To ensure the provision of a conducive working environment, facilities and equipment to enhan