Frequently Asked Questions
| Title | Question | Answer |
|---|---|---|
| 21 | How do I know my registration was successful? |
After the registration is checked and accepted by the University, you will see the successful registration message in your portal. |
| 22 | How will I connect to the Orientation Programme? |
Visit the university website for University orientation programme and your College website for the detailed programme of orientation for your college
|
| 23 | How do I transfer my course? |
Write to the academic registrar through the dean/director of your School/faculty/institute and send the letter to the dean/director of your school/faculty/institute requesting to transfer |
| 24 | Can i still use the UON student email even after i have graduated? |
Yes |
| 25 | How do i access UoN WIFI |
Username and password to UoN WIFI is your AD username and password. |
| 26 | Whats the procedure for getting admision letters for module 2 students? |
Admission letter are normally posted on the online application portal. |
| 27 | Are you able to create a student email without an admission letter? |
No |
| 28 | What do I do if i have forgotten y university email? |
Write to your campus ICT helpdesk. Give all your student details (Name, registration number, programme, faculty) |
| 29 | Whats the procedure for resetting student password? |
Write to your campus ICT helpdesk. Give all your details. Once its reset, put a recovery phone and email for password reset. |
| 30 | Can I apply for the Telkom line using the serial number of the waiting card? (a case where one had no ID card) |
For those without ID cards/numbers, use birth certificate number to apply for telkom lines/bundle |